Bringing Email Home.
Spark needed to move over half-a-million email customers to a new email provider. That meant everyone signing-in online to validate their email accounts.
It’s not about changing providers. It’s about ‘bringing email home’.
We worked closely with digital teams to create a simple and seamless journey through multiple channels that asked customers to ‘give permission’ to bring email home.
Just about everyone was moved without hassle or issue saving Spark hundreds of thousands of dollars in potential complications.